At Goalz Attain, our mission is to guide individuals toward homeownership through education, financial preparation, and improved credit habits. While we work hard to provide exceptional support, it is important to understand that credit outcomes cannot be guaranteed. Federal and state laws prevent any company from promising specific score increases, deletions, or timelines for results.
This Refund Policy explains when a client may qualify for a refund and the conditions required for eligibility. Please read this carefully before enrolling in our program.
Eligibility for Refund
Refunds may be considered only if Goalz Attain did not fulfill the obligations outlined in our service agreement. Clients may be eligible for a refund of up to the full amount paid if all of the following conditions are met.
Disclosure of Credit Score Changes
Goalz Attain must not have provided written disclosure that credit improvement services can sometimes cause temporary score decreases. This disclosure is included in the service agreement, the onboarding material, and the welcome email. If the disclosure was provided, the refund request does not apply.
Complete and On-Time Payments
All program payments must have been completed in full with no late payments, failed payments, or payment interruptions. Any missed or delayed payments automatically remove eligibility for a refund.
Following Program Instructions
Clients must follow the steps outlined in their personalized homeownership and credit preparation plan. This includes uploading requested documents, completing homework assignments, responding to emails, and following the recommended actions inside the program.
Excessive missed calls, lack of communication, or failure to follow instructions may affect results and disqualify the refund request.
Maintaining On-Time Payments on Personal Credit
Clients must make all minimum payments on time for every existing or newly opened credit account during the program. Any new late payment, collection, charge-off, or derogatory item added during the program automatically voids eligibility for a refund.
Following Recommended Credit-Building Methods
Clients must complete at least one of the recommended strategies used to strengthen mortgage readiness. Examples include secured cards, credit-builder accounts, savings strategies, budgeting action steps, or debt reduction strategies.
Not completing these steps removes eligibility for a refund.
How to Request a Refund
To request a refund, you must submit a written request by email. Your request must include:
Once your request is received, Goalz Attain will:
All decisions made regarding refund eligibility are final.
Refund Limitations
Refunds apply only to the fees paid to Goalz Attain for program services. Refunds do not cover credit monitoring fees, third-party services, or purchases outside of Goalz Attain.
If approved, the refund will apply only to the portion of services covered under the refund review period outlined in the service agreement.
Our Commitment
Goalz Attain is committed to transparency, integrity, and excellence. While we cannot guarantee credit outcomes, we stand behind the quality of our program and are dedicated to supporting you throughout your homeownership journey.
If you believe we have not met our responsibilities, we will review your concerns carefully to ensure fairness and accountability.
For questions regarding this policy or your account, please contact our support team directly.
Partner With Goalz Attain Homeownership Program
Help More Clients Become Homeowners Together
At Goalz Attain, we believe that homeownership becomes possible when the right professionals collaborate with the right systems. That’s why we partner with realtors, loan officers, brokers, lenders, tax pros, and financial professionals who want to help more clients cross the finish line with confidence.
When your clients aren’t mortgage-ready, you don’t have to turn them away.
Send them to us and we’ll help them fix the problem while you keep the relationship strong.
Why Partner With Goalz Attain?
Increase Your Approvals And Closings
Credit challenges are one of the top reasons buyers get denied.
We help your clients repair, rebuild, and prepare so they return to you mortgage-ready and confident. More approvals for them means more closed deals for you.
A Process You Can Trust
With years of experience and proven systems, we help clients improve their credit, strengthen their financial profile, and build sustainable habits that support homeownership long term.
Strengthen Your Client Relationships
When you provide a solution instead of a “no,” clients trust you more. They stay loyal, refer others, and see you as a full-service, client-focused professional.
Personalized Guidance For Every Client
Your clients receive:
